# People-centric HR and workforce management solutions that empower the food service workforce - Confidently forecast and schedule your food service team - Strengthen connection and increase retention in food service - Streamline food service with UKG smart analytics and AI Enhance food service with UKG: increase satisfaction & excellence --------------------------------------------------------------------- UKG human capital management (HCM) and workforce management solutions are tailored to tackle the unique challenges of the food service industry, enhancing employee satisfaction and driving superior business outcomes. By optimizing staffing for both front-of-house and back-of-house operations, UKG helps you attract and retain top talent, ensuring your team is always ready to deliver exceptional service. These tools streamline HR processes and improve workforce management, allowing you to maintain a competitive edge and foster a thriving, engaged work environment. With UKG, you can confidently navigate labor shortages, labor law compliance, employee work preferences, and other industry hurdles to achieve operational excellence. ### Confidently forecast and schedule your food service team In the food service industry, overcoming challenges like labor shortages and rising costs is crucial for delivering exceptional dining experiences. UKG HCM and workforce management solutions empower your leaders and managers to create precise long-term forecasts and schedules that align staffing with service demand, ensuring compliance with labor laws. For employees, UKG offers tools to input schedule preferences, availability, and enable shift-swapping, promoting a healthy work-life balance. By optimizing labor planning, you can reduce turnover, increase employee engagement, and significantly enhance operational efficiency and customer satisfaction with innovative solutions from UKG. ### Strengthen connection and increase retention in food service In the fast-paced food service industry, seamless team collaboration and communication are critical for business continuity, yet many struggle to keep frontline employees connected. UKG Talk addresses this by empowering your staff to connect and engage, right from their mobile devices, fostering a strong sense of inclusion and belonging. Now leaders can effectively reach all employees about menu changes or corporate announcements while increasing team engagement and productivity. ### Streamline food service with UKG smart analytics and AI Facing labor shortages, rising costs, and supply chain disruptions, the food service industry needs innovative solutions. UKG offers real-time analytics and over 300 customizable reports to help managers optimize staffing, control costs, and ensure compliance. With UKG Bryte AI, complex tasks are automated, freeing up managers to focus on strategic initiatives and employees to deliver exceptional dining experiences. Stay agile and competitive with cutting-edge solutions from UKG, designed to meet the unique challenges of the food service industry. #### **Want more information?** Speak with our [food service experts today](#contact "Contact us"). > We had a vision to dramatically improve our culture with open and honest communication, from our managers to restaurant staff and among frontline staff. UKG Talk not only fulfilled that vision but is a key driver of our culture and a vital component of our technology infrastructure to help us become a great place to work. > > — Ethan Samson, Executive vice president and deputy general counsel ### Related insights #### [The Complete AI Playbook for HR Executives](https://www.ukg.com/learn/resources/white-paper/complete-ai-playbook-hr-executives) Discover how AI in HR transforms recruiting, payroll, and workforce management. Learn strategies to drive efficiency, trust, and measurable impact. #### [UKG for Hospitality and Food Service](https://www.ukg.co.uk/learn/resources/ebook/ukg-hospitality-and-food-service) For hospitality businesses from dining and food service to hotels and entertainment venues, creating an exceptional guest experience starts with empowering employees to perform at their full potential. #### [A Guide to Fair Work Week Laws](https://www.ukg.com/learn/resources/white-paper/guide-fair-work-week-laws) Predictive scheduling legislation is a challenge for food service, retail, and hospitality. If enacted in your area, you may have only months to respond. ### Featured blog articles [See all](/node/18216) #### [The Definitive Guide to Creating an Annual Labor Plan](https://www.ukg.com/blog/operations-leaders/definitive-guide-creating-annual-labor-plan) How to better plan your people strategy for the upcoming year to boost productivity and customer satisfaction. #### [3 Ways to Drive Employee Engagement with Recognition Programs](https://www.ukg.com/blog/hr-leaders/3-ways-drive-employee-engagement-recognition-programs) Explore the art and science of designing and implementing employee recognition programs that motivate and engage workers, leading to a happier and more productive workforce. #### [The 5 Modern Scheduling Realities You Need to Consider for Hourly Employees](https://www.ukg.com/blog/operations-leaders/5-modern-scheduling-realities-you-need-consider-hourly-employees) Scheduling isn't just about operational efficiency - especially when it comes to hourly employees. See what new scheduling realities you need to consider. ### Frequently asked questions #### Why should I choose UKG for food service? UKG leverages its industry expertise to deliver [human capital management](/products/human-capital-management "Read about UKG HCM") and workforce management solutions that enhance customer satisfaction. Our tools make it easier to keep employees motivated and inspired throughout their lifecycle, leading to higher retention and exceptional service. With UKG, you can recruit and onboard ideal employees, pay and develop your team, manage essential processes, and gain real-time workforce visibility. #### Why should my organization use the UKG Payroll solution? The UKG Payroll solution enhances efficiency and accuracy by automating payroll calculations, reducing errors, and ensuring compliance with labor laws and tax regulations. Your employees will experience increased satisfaction with features like direct deposit and self-service portals, while your managers can streamline the management of detailed records for audits and generate reports easily. Additionally, our payroll solution integrates with HR systems, scales with business growth, and prioritizes data security. Watch this [customer video featuring Crescent Hotels and Resorts](https://vimeo.com/954110584/ec76f9efbc?share=copy "Watch this customer video on vimeo") and their success story. #### What is the benefit of using modern workforce management solutions like UKG? Manage your people more effectively with [AI-powered solutions built on a secure, intelligent cloud platform](/products/workforce-management "See the benefits of UKG workforce management"). Our solutions help your workforce stay productive and connected — from any device — for quick action and smart decisions: - Automate time, attendance, leave, and accruals - Intelligently schedule to demand with accurate forecasts - Empower associates with self-service tools available from their mobile devices - Get AI-driven business recommendations with [UKG Bryte AI Agents](/company/newsroom/ukg-unveils-bryte-ai-agents-and-capabilities-transform-employee-experiences-ukg-pro-hcm-suite "Read this UKG press release")