# Empower your healthcare workforce with purpose-built workforce management and HCM software - Empowering healthcare organizations through digital transformation - Enhancing retention with a people-centric approach - Optimizing healthcare staffing and scheduling for better care delivery ### Trusted Support for Frontline Workers: UKG Recognized as a Leader in the 2025 Gartner Magic Quadrant See why UKG is recognized as a Leader in the 2025 Gartner® Magic Quadrant™ report. [Download now](/node/66796) Improving healthcare workforce management: Empowering your people and optimizing patient care --------------------------------------------------------------------------------------------- Experience real-time, actionable insights and a sense of belonging and trust with our purpose-built, AI-powered workforce management, HR, and scheduling software, designed to meet the complex staffing and scheduling needs of healthcare and build a great workplace with technology built for all. ### Empowering healthcare organizations through digital transformation Give today’s workforce the flexibility and autonomy they expect, all while fostering an environment focused on patient outcomes with UKG’s HR, payroll, and workforce management solutions. Hospitals and healthcare systems can enhance productivity through automation and AI, optimize labor costs with precise scheduling, and elevate the employee experience with self-service features. ### Enhancing retention with a people-centric approach Amidst a challenging environment of staffing shortages, healthcare organizations are focusing on retaining talent. While pay remains important, UKG understands that flexible scheduling, balanced workloads, development opportunities, and enhanced communication are key to keeping employees engaged. Our people-centric HCM and workforce management solutions offer optimal scheduling, self-service capabilities, and tools that foster a sense of belonging and trust, helping healthcare organizations retain their workforce while maintaining the highest standards of patient care. ### Optimizing healthcare staffing and scheduling for better care delivery Healthcare organizations face unique staffing challenges across different care environments. UKG helps meet these needs with powerful scheduling solutions. UKG EZCall streamlines provider scheduling, creating equitable and fair on-call rotations, reducing fatigue, and enhancing engagement. UKG Pro Advanced Scheduling allows clinical environments to optimize shift preferences, availability, and coverage through sophisticated rule-checking and algorithms. Additionally, our UKG Clinical Scheduling Extensions provide enhanced clinical functionality that quantifies workload intensity and enables the equitable and safe distribution of workload through automated patient-to-staff assignments — increasing both patient and employee satisfaction. These solutions ensure healthcare providers are aligned with patient care demands in the most efficient and effective way. #### **Want more information?** Speak with our [Hospital and Health Systems experts today](#contact "Contact us"). > “UKG is partnering with us to transform our workforce and continue on our evolution track, so we are always in the best position to serve our patients.” > > — Josh Ambrose, Manager of HR Technology Services ### Related insights #### [Why UKG is the Best Choice for Healthcare Workforce Management](https://www.ukg.com/learn/resources/ebook/why-ukg-best-choice-healthcare-workforce-management) Discover why UKG is the top choice for healthcare workforce management. Learn how to boost engagement, streamline operations, and improve patient outcomes with a people-first approach. #### [Drive strategic growth with smarter workforce planning](https://www.ukg.com/learn/resources/white-paper/drive-strategic-growth-smarter-workforce-planning) Learn how healthcare organizations are moving beyond ERP to unlock data-driven labor decisions. #### [Trusted Support for Frontline Workers: UKG Recognized as a Leader in the 2025 Gartner Magic Quadrant](https://www.ukg.com/learn/resources/analyst-report/trusted-support-frontline-workers-ukg-recognized-leader-2025-gartner-magic-quadrant) See why UKG is recognized as a Leader in the 2025 Gartner® Magic Quadrant™ report. ### Frequently asked questions #### How does UKG help hospitals and health systems with retention? A recent survey found that 87% of providers see staffing shortages as their biggest challenge1. Given that supply has not kept up with demand, most healthcare organizations are now focusing on retention over recruitment. While pay and incentives are important, a one-size-fits-all approach doesn’t work. Employers are moving towards flexible scheduling, balanced workloads, development opportunities, and better communication. UKG offers a comprehensive, people-centric HCM solution that empowers the workforce with self-service capabilities, optimal scheduling, and fosters a sense of belonging and trust. 1 [https://www.deloitte.com/global/en/Industries/life-sciences-health-care/analysis/global-health-care-outlook.html](https://www.deloitte.com/global/en/Industries/life-sciences-health-care/analysis/global-health-care-outlook.html "Learn more on deloitte.com") #### Why is a people-centric approach so important in an organization’s digital transformation journey. Another issue impacting retention is the poor design of systems and workflow processes. Ninety-two percent2 of clinicians agree that too much time is spent on administrative tasks. Of which only 39%2 believe that their digital health tools are effectively integrated into their workflows. For those healthcare organizations that have not invested the time and energy to optimize their people processes, they will find it difficult to achieve their strategic goals and initiatives. UKG also helps organizations begin their digital transformation journey – one that’s people first. Created by UKG Workforce Institute, our people-centric maturity model is based around the core concept that people are an organization’s single greatest asset — and must remain a major focus as an organization implements strategic processes and matures. An organization’s state of performance is evaluated via [UKG’s people-centric maturity model assessment](https://insight.9lenses.com/vs/?link=6d0b1422-f040-4af1-9b6a-9e1a07d47a25 "Read more on insight.9lenses.com") and will provide instant recommendations on how to transform your healthcare processes. 2 [https://www.accenture.com/content/dam/accenture/final/accenture-com/document/Accenture-Solving-The-Nursing-Shortage-For-The-Future.pdf#zoom=40 ](https://www.accenture.com/content/dam/accenture/final/accenture-com/document/Accenture-Solving-The-Nursing-Shortage-For-The-Future.pdf#zoom=40  "Learn more on deloitte.com") #### How does UKG optimize the staffing and scheduling processes for all employees? Healthcare organizations are heavily focused on efficiently aligning their limited labor resources to the growing demands of patient care. Every physical area of healthcare organizations has its own unique resource needs based on the type of care service provided. Many clinical areas require real time visibility to staffing and frequent realignment of resources, while others, have staffing requirements that are more predictable and constant. Regardless of the environment, UKG has a solution to meet your needs. [UKG EZCall](/products/ukg-ezcall "Learn more about UKG EZCall"), our healthcare scheduling solution designed for clinician providers, streamlines daily scheduling of providers with the right skills at each location and to create fair and equitable on-call schedules to reduce staff fatigue and enhance staff engagement and satisfaction. UKG EZCall handles the most complex scheduling rules with a powerful and sophisticated scheduling algorithm. [UKG Pro Advanced Scheduling](/node/66701) is typically used in clinical environments that use volume or rules-based staffing coverage. UKG Pro Advanced Scheduling allows employees to identify shift preference and availability; and it provides intelligence, rule checking, shift cover functionality, and leverages algorithms that prepare best-fit schedule.